For Tenants

For Tenants

Frequently Asked Questions

When is my rent due?

Your rent is due on the first day of the month. However, we understand circumstances can arise. That’s why we offer a grace period up to the third.

What forms of payment do you accept?

We accept checks, bank information from Buildium and e-transfers to rent@arcticowl.ca. We do not accept personal checks or cash for rental payments.

How do I request maintenance?

Please reference the resident portal and our 24/7  maintenance center (506 701-2727) Option 2 as the fastest responses. Emails can also be sent to maint@arcticowl.ca.

What happens when my lease is up?

You are required to give us 60 days’ notice to vacate. A member of our team will contact you 90-120 days before your lease expiration to discuss renewal options.

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