For tenants

Rent, repairs, applying, and your rights.

An empty grey room with plank floors and a doorway through to a navy kitchen.
Broad Street, Saint John: a unit finished and ready for a tenant.

Pay rent

Rent is due on the 1st, with a grace period to the 3rd. Pay by e-transfer; no cash or personal cheques. Call (506) 651-7684 for the e-transfer address.

Questions about rent

Ask for a repair

The form, or call (506) 651-7684.

Request a repair

Find a place and apply

Ask us about a unit and we send the application, which asks for your rental history and income (employment, pension or assistance). If accepted, you sign the Standard Form of Lease.

Available rentals

Your rights in New Brunswick

From the Residential Tenancies Act and gnb.ca. Questions: the Tenant and Landlord Relations Office, 1-888-762-8600 or renting@gnb.ca.

The deposit

At most one month’s rent (a week’s for week-to-week). First month’s rent and a deposit may be asked, not last month’s too. Within 15 days it goes to the Tenant and Landlord Relations Office, which mails both sides a Certificate of Deposit.

Source: Security deposits

Rent increases

At most 3 percent, unless the Office approves more. At most once in 12 months, and never in the first 12. Six months’ written notice, as a separate document from any other notice or receipt.

Source: Rent increases

Repairs

Clean, in good repair and fit to live in, common areas included, to health, safety, housing and building standards. If a repair is not made, give the landlord a written complaint (the province’s Notice of Complaint form), then contact the Office.

Source: Residential Tenancies Act

Entering your home

Without notice in an emergency, if you agree at the time, or within two working days for a repair you asked for in writing. Otherwise written notice: 24 hours for an inspection or a showing, seven days for routine repairs; 8 a.m. to 8 p.m., never on a Sunday or a holiday.

Source: Residential Tenancies Act

Four more: deposit refunds, increase reviews, ending a tenancy, discrimination

Getting the deposit back

A landlord who claims against the deposit must apply to the Office within seven days after the tenancy ends. After a notice to quit or to vacate, the seven days run from the end of that month (or week, for week-to-week). The Office decides. With no claim, the deposit is returned within seven days of the tenant’s written request.

Source: Residential Tenancies Act

Reviewing an increase

A tenant can accept an increase, end the tenancy, or ask the Office to review it within 60 days of receiving the notice. A review is free and needs a copy of the notice.

Source: Rent increases

Ending a tenancy

Notice is written, dated and signed. It takes effect on the last day of a rental period: one month for month-to-month, three months for year-to-year, one week for week-to-week. A fixed-term lease ends on its end date. The province has standard forms.

Source: Residential Tenancies Act

No discrimination

No one may be refused a tenancy, or offered different terms, because of a protected ground, including family status, disability and source of income.

Source: Renting without discrimination

Sources

Checked against gnb.ca on 12 October 2026.